医療用CRM・コンタクトセンターシステム世界市場の発展状況と動向 2024-2030
英文タイトル: Global Healthcare CRM and Contact Centre Systems Market Insights, Forecast to 2030
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概要
本報告書は医療用CRM・コンタクトセンターシステム市場規模の世界市場の概要を紹介します。2019~2023年の歴史的な市場収益データ、2024年の予想、および2030年までのCAGRの予測を含む世界市場動向の分析。レポートは医療用CRM・コンタクトセンターシステムの主要メーカーを詳細に分析し、地域別・国別の収益プロフィールを明らかにしています。 本レポートでは特に、主要地域/国別のセグメントとサブセグメントについて、将来の市場ポテンシャルの探索と予測に焦点を当てています。 複数の地域にわたる包括的なデータと市場価値分析により、読者は包括的かつ詳細な市場洞察を得ることができます。
世界の医療用CRM・コンタクトセンターシステム市場の主な参加者である企業概要、収益、粗利益率、ポートフォリオ、地理的位置、重要な発展について、次のパラメータに基づいて説明します。レポートは医療用CRM・コンタクトセンターシステムのメーカー、地域、種類と端末業界の角度から世界と主要地域の市場現状と将来性を研究した、このレポートでは、世界と主要地域のトップメーカーを分析し、タイプとアプリケーション/端末業界別に医療用CRM・コンタクトセンターシステム市場を分類しています。本研究に含まれる主な企業は:Oracle、Salesforce、Pipedrive、Samanage、TeamSupport、HubSpot、Evariant、tuOtempO、Five9 Cloud Contact Center、Freshdesk、Healthgrades、MarketWare Systems
地域別市場区分、地域別分析は以下の通り:
アメリカとカナダ
中国
アジア
ヨーロッパ
中東、アフリカ、ラテンアメリカ
タイプ別市場セグメント:
Contact with Original Organisation
Contact with Referring Organisation
用途別の市場セグメント:
Hospital
Clinic
本レポートの詳細内容
世界の医療用CRM・コンタクトセンターシステム市場の現状と将来について、グローバルの主要地域を中心に包括的に分析しています。 当レポートでは、多角的な分析を通じて、市場プレイヤー、地域分布、医療用CRM・コンタクトセンターシステムタイプ、最終用途アプリケーションなどの主要分野を掘り下げ、読者に包括的な市場洞察を提供しています。 レポートは主要企業の医療用CRM・コンタクトセンターシステム収益、市場シェア、業界ランキング、2019年から2024年までのデータに焦点を当てています。世界の医療用CRM・コンタクトセンターシステム市場における主要なステークホルダーの特定、最近の動向とセグメント収益に基づいて競争状況と市場ポジショニングの分析。また、当レポートでは、世界市場の主要プレイヤーを特定し、プロファイルを作成するとともに、医療用CRM・コンタクトセンターシステム市場を綿密に分類・応用することで、読者が市場構造とダイナミクスをより正確に把握できるようにし、十分な情報に基づいた意思決定と戦略立案に強力なサポートを提供しています。
医療用CRM・コンタクトセンターシステムのレポートは2019年から2030年までのタイプ別およびアプリケーション別、収益、成長率別のセグメントデータを分析します。収益、予測成長傾向、アプリケーション、およびエンドユーザー業界の市場規模を評価および予測します。
章の概要
第1章:医療用CRM・コンタクトセンターシステムのレポートの報告範囲、各セグメントの市場規模、将来の開発可能性などを含む、さまざまな市場セグメント(製品タイプ、用途など)のエグゼクティブサマリーを紹介します。市場の現状と、短期から中期、および長期的な進化の可能性をハイレベルに見ることができます。(2019~2030)
第2章:医療用CRM・コンタクトセンターシステムの世界及び地域レベルでの売上高。各地域とその主要国の市場規模と発展の可能性を定量的に分析し、世界各国の市場発展、今後の発展展望、市場空間、生産能力などを紹介する。また、市場ダイナミクス、市場の最新動向、市場の推進要因と制限要因、業界企業が直面する課題とリスク、業界の関連政策の分析などを紹介しています。(2019~2030)
第3章医療用CRM・コンタクトセンターシステム企業の競争状況、収益、市場シェアと業界ランキング、最新の開発計画、合併・買収情報などの詳細分析。(2019~2030)
第4章:各市場セグメントの収益と開発の可能性をカバーし、種類別のさまざまな市場セグメントの分析を提供し、読者がさまざまな市場セグメントでブルーオーシャン市場を見つけるのに役立ちます。(2019~2024)
第5章:医療用CRM・コンタクトセンターシステムの各市場セグメントの収益と開発の可能性をカバーするアプリケーション別のさまざまな市場セグメントの分析を提供し、読者がさまざまな下流市場でブルーオーシャン市場を見つけるのに役立ちます。(2019~2030)
第6章:北米(米国、カナダ)のタイプ別、アプリケーション別、国別、各セグメントの収益。(2019~2030)
第7章:ヨーロッパのタイプ別、アプリケーション別、国別、各セグメントの収益。(2019~2030)
第8章:中国の種類別、および用途別、各セグメントの収益。(2019~2030)
第9章アジア(中国を除く)の種類別、用途別、地域別、セグメントごとの収益。(2019~2030)
第10章:中東、アフリカ、ラテンアメリカの種類別、アプリケーション別、国別、各セグメントの収益。(2019~2030)
第11章:医療用CRM・コンタクトセンターシステムの主要企業の概要を提供し、製品の説明と仕様、医療用CRM・コンタクトセンターシステムの収益、粗利益率、最近の展開など、市場の主要企業の基本状況を詳細に紹介します。(2019~2024)
第12章:アナリストの見解/結論
概要
Healthcare CRM, also known as Healthcare Relationship Management, is a broadly used term for a Customer relationship management system, or CRM, used inhealthcare. A contact center system is a computer-based system that provides call and contact routing for high-volume telephony transactions, with specialist answering “agent” stations and a sophisticated real-time contact management system. Market Analysis and Insights: Global Healthcare CRM and Contact Centre Systems Market The global Healthcare CRM and Contact Centre Systems market is projected to grow from US$ million in 2024 to US$ million by 2030, at a Compound Annual Growth Rate (CAGR) of % during the forecast period. According to our research, the global market for medical devices is estimated at US$ 603 billion in the year 2023, and will be growing at a CAGR of 5% during next six years. The global healthcare spending contributes to occupy 10% of the global GDP and is continuously rising in recent years due to the increasing health needs of the aging population, the growing prevalence of chronic and infectious diseases and the expansion of emerging markets. The medical devices market plays a significant role in the healthcare industry. The market is driven by several factors, including the increasing demand for advanced healthcare services globally, advancements in medical technology, growing geriatric population, rising healthcare expenditure, and increasing awareness about early disease diagnosis and treatment. Report Covers: This report presents an overview of global market for Healthcare CRM and Contact Centre Systems market size. Analyses of the global market trends, with historic market revenue data for 2019 - 2023, estimates for 2024, and projections of CAGR through 2030. This report researches the key producers of Healthcare CRM and Contact Centre Systems, also provides the revenue of main regions and countries. Highlights of the upcoming market potential for Healthcare CRM and Contact Centre Systems, and key regions/countries of focus to forecast this market into various segments and sub-segments. Country specific data and market value analysis for the U.S., Canada, Mexico, Brazil, China, Japan, South Korea, Southeast Asia, India, Germany, the U.K., Italy, Middle East, Africa, and Other Countries. This report focuses on the Healthcare CRM and Contact Centre Systems revenue, market share and industry ranking of main companies, data from 2019 to 2024. Identification of the major stakeholders in the global Healthcare CRM and Contact Centre Systems market, and analysis of their competitive landscape and market positioning based on recent developments and segmental revenues. This report will help stakeholders to understand the competitive landscape and gain more insights and position their businesses and market strategies in a better way. This report analyzes the segments data by Type and by Application, revenue, and growth rate, from 2019 to 2030. Evaluation and forecast the market size for Healthcare CRM and Contact Centre Systems revenue, projected growth trends, production technology, application and end-user industry. Descriptive company profiles of the major global players, including Oracle, Salesforce, Pipedrive, Samanage, TeamSupport, HubSpot, Evariant, tuOtempO and Five9 Cloud Contact Center, etc. Market Segmentation By Company Oracle Salesforce Pipedrive Samanage TeamSupport HubSpot Evariant tuOtempO Five9 Cloud Contact Center Freshdesk Healthgrades MarketWare Systems Segment by Type Contact with Original Organisation Contact with Referring Organisation Segment by Application Hospital Clinic By Region North America United States Canada Europe Germany France UK Italy Russia Nordic Countries Rest of Europe China Asia (excluding China) Japan South Korea China Taiwan Southeast Asia India Latin America, Middle East & Africa Brazil Mexico Turkey Israel GCC Countries Chapter Outline Chapter Outline Chapter 1: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term. Chapter 2: Revenue of Healthcare CRM and Contact Centre Systems in global and regional level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world. This section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry. Chapter 3: Detailed analysis of Healthcare CRM and Contact Centre Systems companies’ competitive landscape, revenue, market share and industry ranking, latest development plan, merger, and acquisition information, etc. Chapter 4: Provides the analysis of various market segments by Type, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different market segments. Chapter 5: Provides the analysis of various market segments by Application, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different downstream markets. Chapter 6: North America (US & Canada) by Type, by Application and by country, revenue for each segment. Chapter 7: Europe by Type, by Application and by country, revenue for each segment. Chapter 8: China by Type, and by Application, revenue for each segment. Chapter 9: Asia (excluding China) by Type, by Application and by region, revenue for each segment. Chapter 10: Middle East, Africa, and Latin America by Type, by Application and by country, revenue for each segment. Chapter 11: Provides profiles of key companies, introducing the basic situation of the main companies in the market in detail, including product descriptions and specifications, Healthcare CRM and Contact Centre Systems revenue, gross margin, and recent development, etc. Chapter 12: Analyst's Viewpoints/Conclusions
総目録
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Healthcare CRM and Contact Centre Systems Market Size Growth Rate by Type, 2019 VS 2023 VS 2030
1.2.2 Contact with Original Organisation
1.2.3 Contact with Referring Organisation
1.3 Market by Application
1.3.1 Global Healthcare CRM and Contact Centre Systems Market Size Growth Rate by Application, 2019 VS 2023 VS 2030
1.3.2 Hospital
1.3.3 Clinic
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global Healthcare CRM and Contact Centre Systems Market Perspective (2019-2030)
2.2 Global Healthcare CRM and Contact Centre Systems Growth Trends by Region
2.2.1 Healthcare CRM and Contact Centre Systems Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Healthcare CRM and Contact Centre Systems Historic Market Size by Region (2019-2024)
2.2.3 Healthcare CRM and Contact Centre Systems Forecasted Market Size by Region (2025-2030)
2.3 Healthcare CRM and Contact Centre Systems Market Dynamics
2.3.1 Healthcare CRM and Contact Centre Systems Industry Trends
2.3.2 Healthcare CRM and Contact Centre Systems Market Drivers
2.3.3 Healthcare CRM and Contact Centre Systems Market Challenges
2.3.4 Healthcare CRM and Contact Centre Systems Market Restraints
3 Competition Landscape by Key Players
3.1 Global Revenue Healthcare CRM and Contact Centre Systems by Players
3.1.1 Global Healthcare CRM and Contact Centre Systems Revenue by Players (2019-2024)
3.1.2 Global Healthcare CRM and Contact Centre Systems Revenue Market Share by Players (2019-2024)
3.2 Global Healthcare CRM and Contact Centre Systems Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players of Healthcare CRM and Contact Centre Systems, Ranking by Revenue, 2022 VS 2023 VS 2024
3.4 Global Healthcare CRM and Contact Centre Systems Market Concentration Ratio
3.4.1 Global Healthcare CRM and Contact Centre Systems Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Healthcare CRM and Contact Centre Systems Revenue in 2023
3.5 Global Key Players of Healthcare CRM and Contact Centre Systems Head office and Area Served
3.6 Global Key Players of Healthcare CRM and Contact Centre Systems, Product and Application
3.7 Global Key Players of Healthcare CRM and Contact Centre Systems, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 Healthcare CRM and Contact Centre Systems Breakdown Data by Type
4.1 Global Healthcare CRM and Contact Centre Systems Historic Market Size by Type (2019-2024)
4.2 Global Healthcare CRM and Contact Centre Systems Forecasted Market Size by Type (2025-2030)
5 Healthcare CRM and Contact Centre Systems Breakdown Data by Application
5.1 Global Healthcare CRM and Contact Centre Systems Historic Market Size by Application (2019-2024)
5.2 Global Healthcare CRM and Contact Centre Systems Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Healthcare CRM and Contact Centre Systems Market Size (2019-2030)
6.2 North America Healthcare CRM and Contact Centre Systems Market Size by Type
6.2.1 North America Healthcare CRM and Contact Centre Systems Market Size by Type (2019-2024)
6.2.2 North America Healthcare CRM and Contact Centre Systems Market Size by Type (2025-2030)
6.2.3 North America Healthcare CRM and Contact Centre Systems Market Share by Type (2019-2030)
6.3 North America Healthcare CRM and Contact Centre Systems Market Size by Application
6.3.1 North America Healthcare CRM and Contact Centre Systems Market Size by Application (2019-2024)
6.3.2 North America Healthcare CRM and Contact Centre Systems Market Size by Application (2025-2030)
6.3.3 North America Healthcare CRM and Contact Centre Systems Market Share by Application (2019-2030)
6.4 North America Healthcare CRM and Contact Centre Systems Market Size by Country
6.4.1 North America Healthcare CRM and Contact Centre Systems Market Size by Country: 2019 VS 2023 VS 2030
6.4.2 North America Healthcare CRM and Contact Centre Systems Market Size by Country (2019-2024)
6.4.3 North America Healthcare CRM and Contact Centre Systems Market Size by Country (2025-2030)
6.4.4 U.S.
6.4.5 Canada
7 Europe
7.1 Europe Healthcare CRM and Contact Centre Systems Market Size (2019-2030)
7.2 Europe Healthcare CRM and Contact Centre Systems Market Size by Type
7.2.1 Europe Healthcare CRM and Contact Centre Systems Market Size by Type (2019-2024)
7.2.2 Europe Healthcare CRM and Contact Centre Systems Market Size by Type (2025-2030)
7.2.3 Europe Healthcare CRM and Contact Centre Systems Market Share by Type (2019-2030)
7.3 Europe Healthcare CRM and Contact Centre Systems Market Size by Application
7.3.1 Europe Healthcare CRM and Contact Centre Systems Market Size by Application (2019-2024)
7.3.2 Europe Healthcare CRM and Contact Centre Systems Market Size by Application (2025-2030)
7.3.3 Europe Healthcare CRM and Contact Centre Systems Market Share by Application (2019-2030)
7.4 Europe Healthcare CRM and Contact Centre Systems Market Size by Country
7.4.1 Europe Healthcare CRM and Contact Centre Systems Market Size by Country: 2019 VS 2023 VS 2030
7.4.2 Europe Healthcare CRM and Contact Centre Systems Market Size by Country (2019-2024)
7.4.3 Europe Healthcare CRM and Contact Centre Systems Market Size by Country (2025-2030)
7.4.3 Germany
7.4.4 France
7.4.5 U.K.
7.4.6 Italy
7.4.7 Russia
7.4.8 Nordic Countries
8 China
8.1 China Healthcare CRM and Contact Centre Systems Market Size (2019-2030)
8.2 China Healthcare CRM and Contact Centre Systems Market Size by Type
8.2.1 China Healthcare CRM and Contact Centre Systems Market Size by Type (2019-2024)
8.2.2 China Healthcare CRM and Contact Centre Systems Market Size by Type (2025-2030)
8.2.3 China Healthcare CRM and Contact Centre Systems Market Share by Type (2019-2030)
8.3 China Healthcare CRM and Contact Centre Systems Market Size by Application
8.3.1 China Healthcare CRM and Contact Centre Systems Market Size by Application (2019-2024)
8.3.2 China Healthcare CRM and Contact Centre Systems Market Size by Application (2025-2030)
8.3.3 China Healthcare CRM and Contact Centre Systems Market Share by Application (2019-2030)
9 Asia (excluding China)
9.1 Asia Healthcare CRM and Contact Centre Systems Market Size (2019-2030)
9.2 Asia Healthcare CRM and Contact Centre Systems Market Size by Type
9.2.1 Asia Healthcare CRM and Contact Centre Systems Market Size by Type (2019-2024)
9.2.2 Asia Healthcare CRM and Contact Centre Systems Market Size by Type (2025-2030)
9.2.3 Asia Healthcare CRM and Contact Centre Systems Market Share by Type (2019-2030)
9.3 Asia Healthcare CRM and Contact Centre Systems Market Size by Application
9.3.1 Asia Healthcare CRM and Contact Centre Systems Market Size by Application (2019-2024)
9.3.2 Asia Healthcare CRM and Contact Centre Systems Market Size by Application (2025-2030)
9.3.3 Asia Healthcare CRM and Contact Centre Systems Market Share by Application (2019-2030)
9.4 Asia Healthcare CRM and Contact Centre Systems Market Size by Region
9.4.1 Asia Healthcare CRM and Contact Centre Systems Market Size by Region: 2019 VS 2023 VS 2030
9.4.2 Asia Healthcare CRM and Contact Centre Systems Market Size by Region (2019-2024)
9.4.3 Asia Healthcare CRM and Contact Centre Systems Market Size by Region (2025-2030)
9.4.4 Japan
9.4.5 South Korea
9.4.6 China Taiwan
9.4.7 Southeast Asia
9.4.8 India
9.4.9 Australia
10 Middle East, Africa, and Latin America
10.1 Middle East, Africa, and Latin America Healthcare CRM and Contact Centre Systems Market Size (2019-2030)
10.2 Middle East, Africa, and Latin America Healthcare CRM and Contact Centre Systems Market Size by Type
10.2.1 Middle East, Africa, and Latin America Healthcare CRM and Contact Centre Systems Market Size by Type (2019-2024)
10.2.2 Middle East, Africa, and Latin America Healthcare CRM and Contact Centre Systems Market Size by Type (2025-2030)
10.2.3 Middle East, Africa, and Latin America Healthcare CRM and Contact Centre Systems Market Share by Type (2019-2030)
10.3 Middle East, Africa, and Latin America Healthcare CRM and Contact Centre Systems Market Size by Application
10.3.1 Middle East, Africa, and Latin America Healthcare CRM and Contact Centre Systems Market Size by Application (2019-2024)
10.3.2 Middle East, Africa, and Latin America Healthcare CRM and Contact Centre Systems Market Size by Application (2025-2030)
10.3.3 Middle East, Africa, and Latin America Healthcare CRM and Contact Centre Systems Market Share by Application (2019-2030)
10.4 Middle East, Africa, and Latin America Healthcare CRM and Contact Centre Systems Market Size by Country
10.4.1 Middle East, Africa, and Latin America Healthcare CRM and Contact Centre Systems Market Size by Country: 2019 VS 2023 VS 2030
10.4.2 Middle East, Africa, and Latin America Healthcare CRM and Contact Centre Systems Market Size by Country (2019-2024)
10.4.3 Middle East, Africa, and Latin America Healthcare CRM and Contact Centre Systems Market Size by Country (2025-2030)
10.4.4 Brazil
10.4.5 Mexico
10.4.6 Turkey
10.4.7 Saudi Arabia
10.4.8 Israel
10.4.9 GCC Countries
11 Key Players Profiles
11.1 Oracle
11.1.1 Oracle Company Details
11.1.2 Oracle Business Overview
11.1.3 Oracle Healthcare CRM and Contact Centre Systems Introduction
11.1.4 Oracle Revenue in Healthcare CRM and Contact Centre Systems Business (2019-2024)
11.1.5 Oracle Recent Developments
11.2 Salesforce
11.2.1 Salesforce Company Details
11.2.2 Salesforce Business Overview
11.2.3 Salesforce Healthcare CRM and Contact Centre Systems Introduction
11.2.4 Salesforce Revenue in Healthcare CRM and Contact Centre Systems Business (2019-2024)
11.2.5 Salesforce Recent Developments
11.3 Pipedrive
11.3.1 Pipedrive Company Details
11.3.2 Pipedrive Business Overview
11.3.3 Pipedrive Healthcare CRM and Contact Centre Systems Introduction
11.3.4 Pipedrive Revenue in Healthcare CRM and Contact Centre Systems Business (2019-2024)
11.3.5 Pipedrive Recent Developments
11.4 Samanage
11.4.1 Samanage Company Details
11.4.2 Samanage Business Overview
11.4.3 Samanage Healthcare CRM and Contact Centre Systems Introduction
11.4.4 Samanage Revenue in Healthcare CRM and Contact Centre Systems Business (2019-2024)
11.4.5 Samanage Recent Developments
11.5 TeamSupport
11.5.1 TeamSupport Company Details
11.5.2 TeamSupport Business Overview
11.5.3 TeamSupport Healthcare CRM and Contact Centre Systems Introduction
11.5.4 TeamSupport Revenue in Healthcare CRM and Contact Centre Systems Business (2019-2024)
11.5.5 TeamSupport Recent Developments
11.6 HubSpot
11.6.1 HubSpot Company Details
11.6.2 HubSpot Business Overview
11.6.3 HubSpot Healthcare CRM and Contact Centre Systems Introduction
11.6.4 HubSpot Revenue in Healthcare CRM and Contact Centre Systems Business (2019-2024)
11.6.5 HubSpot Recent Developments
11.7 Evariant
11.7.1 Evariant Company Details
11.7.2 Evariant Business Overview
11.7.3 Evariant Healthcare CRM and Contact Centre Systems Introduction
11.7.4 Evariant Revenue in Healthcare CRM and Contact Centre Systems Business (2019-2024)
11.7.5 Evariant Recent Developments
11.8 tuOtempO
11.8.1 tuOtempO Company Details
11.8.2 tuOtempO Business Overview
11.8.3 tuOtempO Healthcare CRM and Contact Centre Systems Introduction
11.8.4 tuOtempO Revenue in Healthcare CRM and Contact Centre Systems Business (2019-2024)
11.8.5 tuOtempO Recent Developments
11.9 Five9 Cloud Contact Center
11.9.1 Five9 Cloud Contact Center Company Details
11.9.2 Five9 Cloud Contact Center Business Overview
11.9.3 Five9 Cloud Contact Center Healthcare CRM and Contact Centre Systems Introduction
11.9.4 Five9 Cloud Contact Center Revenue in Healthcare CRM and Contact Centre Systems Business (2019-2024)
11.9.5 Five9 Cloud Contact Center Recent Developments
11.10 Freshdesk
11.10.1 Freshdesk Company Details
11.10.2 Freshdesk Business Overview
11.10.3 Freshdesk Healthcare CRM and Contact Centre Systems Introduction
11.10.4 Freshdesk Revenue in Healthcare CRM and Contact Centre Systems Business (2019-2024)
11.10.5 Freshdesk Recent Developments
11.11 Healthgrades
11.11.1 Healthgrades Company Details
11.11.2 Healthgrades Business Overview
11.11.3 Healthgrades Healthcare CRM and Contact Centre Systems Introduction
11.11.4 Healthgrades Revenue in Healthcare CRM and Contact Centre Systems Business (2019-2024)
11.11.5 Healthgrades Recent Developments
11.12 MarketWare Systems
11.12.1 MarketWare Systems Company Details
11.12.2 MarketWare Systems Business Overview
11.12.3 MarketWare Systems Healthcare CRM and Contact Centre Systems Introduction
11.12.4 MarketWare Systems Revenue in Healthcare CRM and Contact Centre Systems Business (2019-2024)
11.12.5 MarketWare Systems Recent Developments
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
表と図のリスト
List of Tables Table 1. Global Healthcare CRM and Contact Centre Systems Market Size Growth Rate by Type (US$ Million), 2019 VS 2023 VS 2030 Table 2. Key Players of Contact with Original Organisation Table 3. Key Players of Contact with Referring Organisation Table 4. Global Healthcare CRM and Contact Centre Systems Market Size Growth Rate by Application (US$ Million), 2019 VS 2023 VS 2030 Table 5. Global Healthcare CRM and Contact Centre Systems Market Size Growth Rate (CAGR) by Region (US$ Million): 2019 VS 2023 VS 2030 Table 6. Global Healthcare CRM and Contact Centre Systems Market Size by Region (2019-2024) & (US$ Million) Table 7. Global Healthcare CRM and Contact Centre Systems Market Share by Region (2019-2024) Table 8. Global Healthcare CRM and Contact Centre Systems Forecasted Market Size by Region (2025-2030) & (US$ Million) Table 9. Global Healthcare CRM and Contact Centre Systems Market Share by Region (2025-2030) Table 10. Healthcare CRM and Contact Centre Systems Market Trends Table 11. Healthcare CRM and Contact Centre Systems Market Drivers Table 12. Healthcare CRM and Contact Centre Systems Market Challenges Table 13. Healthcare CRM and Contact Centre Systems Market Restraints Table 14. Global Healthcare CRM and Contact Centre Systems Revenue by Players (2019-2024) & (US$ Million) Table 15. Global Healthcare CRM and Contact Centre Systems Revenue Share by Players (2019-2024) Table 16. Global Top Healthcare CRM and Contact Centre Systems by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Healthcare CRM and Contact Centre Systems as of 2023) Table 17. Global Healthcare CRM and Contact Centre Systems Industry Ranking 2022 VS 2023 VS 2024 Table 18. Global 5 Largest Players Market Share by Healthcare CRM and Contact Centre Systems Revenue (CR5 and HHI) & (2019-2024) Table 19. Global Key Players of Healthcare CRM and Contact Centre Systems, Headquarters and Area Served Table 20. Global Key Players of Healthcare CRM and Contact Centre Systems, Product and Application Table 21. Global Key Players of Healthcare CRM and Contact Centre Systems, Product and Application Table 22. Mergers & Acquisitions, Expansion Plans Table 23. Global Healthcare CRM and Contact Centre Systems Market Size by Type (2019-2024) & (US$ Million) Table 24. Global Healthcare CRM and Contact Centre Systems Revenue Market Share by Type (2019-2024) Table 25. Global Healthcare CRM and Contact Centre Systems Forecasted Market Size by Type (2025-2030) & (US$ Million) Table 26. Global Healthcare CRM and Contact Centre Systems Revenue Market Share by Type (2025-2030) Table 27. Global Healthcare CRM and Contact Centre Systems Market Size by Application (2019-2024) & (US$ Million) Table 28. Global Healthcare CRM and Contact Centre Systems Revenue Share by Application (2019-2024) Table 29. Global Healthcare CRM and Contact Centre Systems Forecasted Market Size by Application (2025-2030) & (US$ Million) Table 30. Global Healthcare CRM and Contact Centre Systems Revenue Share by Application (2025-2030) Table 31. North America Healthcare CRM and Contact Centre Systems Market Size by Type (2019-2024) & (US$ Million) Table 32. North America Healthcare CRM and Contact Centre Systems Market Size by Type (2025-2030) & (US$ Million) Table 33. North America Healthcare CRM and Contact Centre Systems Market Size by Application (2019-2024) & (US$ Million) Table 34. North America Healthcare CRM and Contact Centre Systems Market Size by Application (2025-2030) & (US$ Million) Table 35. North America Healthcare CRM and Contact Centre Systems Growth Rate (CAGR) by Country (US$ Million): 2019 VS 2023 VS 2030 Table 36. North America Healthcare CRM and Contact Centre Systems Market Size by Country (2019-2024) & (US$ Million) Table 37. North America Healthcare CRM and Contact Centre Systems Market Size by Country (2025-2030) & (US$ Million) Table 38. Europe Healthcare CRM and Contact Centre Systems Market Size by Type (2019-2024) & (US$ Million) Table 39. Europe Healthcare CRM and Contact Centre Systems Market Size by Type (2025-2030) & (US$ Million) Table 40. Europe Healthcare CRM and Contact Centre Systems Market Size by Application (2019-2024) & (US$ Million) Table 41. Europe Healthcare CRM and Contact Centre Systems Market Size by Application (2025-2030) & (US$ Million) Table 42. Europe Healthcare CRM and Contact Centre Systems Growth Rate (CAGR) by Country (US$ Million): 2019 VS 2023 VS 2030 Table 43. Europe Healthcare CRM and Contact Centre Systems Market Size by Country (2019-2024) & (US$ Million) Table 44. Europe Healthcare CRM and Contact Centre Systems Market Size by Country (2025-2030) & (US$ Million) Table 45. China Healthcare CRM and Contact Centre Systems Market Size by Type (2019-2024) & (US$ Million) Table 46. China Healthcare CRM and Contact Centre Systems Market Size by Type (2025-2030) & (US$ Million) Table 47. China Healthcare CRM and Contact Centre Systems Market Size by Application (2019-2024) & (US$ Million) Table 48. China Healthcare CRM and Contact Centre Systems Market Size by Application (2025-2030) & (US$ Million) Table 49. Asia Healthcare CRM and Contact Centre Systems Market Size by Type (2019-2024) & (US$ Million) Table 50. Asia Healthcare CRM and Contact Centre Systems Market Size by Type (2025-2030) & (US$ Million) Table 51. Asia Healthcare CRM and Contact Centre Systems Market Size by Application (2019-2024) & (US$ Million) Table 52. Asia Healthcare CRM and Contact Centre Systems Market Size by Application (2025-2030) & (US$ Million) Table 53. Asia Healthcare CRM and Contact Centre Systems Growth Rate (CAGR) by Region (US$ Million): 2019 VS 2023 VS 2030 Table 54. Asia Healthcare CRM and Contact Centre Systems Market Size by Region (2019-2024) & (US$ Million) Table 55. Asia Healthcare CRM and Contact Centre Systems Market Size by Region (2025-2030) & (US$ Million) Table 56. Middle East, Africa, and Latin America Healthcare CRM and Contact Centre Systems Market Size by Type (2019-2024) & (US$ Million) Table 57. Middle East, Africa, and Latin America Healthcare CRM and Contact Centre Systems Market Size by Type (2025-2030) & (US$ Million) Table 58. Middle East, Africa, and Latin America Healthcare CRM and Contact Centre Systems Market Size by Application (2019-2024) & (US$ Million) Table 59. Middle East, Africa, and Latin America Healthcare CRM and Contact Centre Systems Market Size by Application (2025-2030) & (US$ Million) Table 60. Middle East, Africa, and Latin America Healthcare CRM and Contact Centre Systems Growth Rate (CAGR) by Country (US$ Million): 2019 VS 2023 VS 2030 Table 61. Middle East, Africa, and Latin America Healthcare CRM and Contact Centre Systems Market Size by Country (2019-2024) & (US$ Million) Table 62. Middle East, Africa, and Latin America Healthcare CRM and Contact Centre Systems Market Size by Country (2025-2030) & (US$ Million) Table 63. Oracle Company Details Table 64. Oracle Business Overview Table 65. Oracle Healthcare CRM and Contact Centre Systems Product Table 66. Oracle Revenue in Healthcare CRM and Contact Centre Systems Business (2019-2024) & (US$ Million) Table 67. Oracle Recent Developments Table 68. Salesforce Company Details Table 69. Salesforce Business Overview Table 70. Salesforce Healthcare CRM and Contact Centre Systems Product Table 71. Salesforce Revenue in Healthcare CRM and Contact Centre Systems Business (2019-2024) & (US$ Million) Table 72. Salesforce Recent Developments Table 73. Pipedrive Company Details Table 74. Pipedrive Business Overview Table 75. Pipedrive Healthcare CRM and Contact Centre Systems Product Table 76. Pipedrive Revenue in Healthcare CRM and Contact Centre Systems Business (2019-2024) & (US$ Million) Table 77. Pipedrive Recent Developments Table 78. Samanage Company Details Table 79. Samanage Business Overview Table 80. Samanage Healthcare CRM and Contact Centre Systems Product Table 81. Samanage Revenue in Healthcare CRM and Contact Centre Systems Business (2019-2024) & (US$ Million) Table 82. Samanage Recent Developments Table 83. TeamSupport Company Details Table 84. TeamSupport Business Overview Table 85. TeamSupport Healthcare CRM and Contact Centre Systems Product Table 86. TeamSupport Revenue in Healthcare CRM and Contact Centre Systems Business (2019-2024) & (US$ Million) Table 87. TeamSupport Recent Developments Table 88. HubSpot Company Details Table 89. HubSpot Business Overview Table 90. HubSpot Healthcare CRM and Contact Centre Systems Product Table 91. HubSpot Revenue in Healthcare CRM and Contact Centre Systems Business (2019-2024) & (US$ Million) Table 92. HubSpot Recent Developments Table 93. Evariant Company Details Table 94. Evariant Business Overview Table 95. Evariant Healthcare CRM and Contact Centre Systems Product Table 96. Evariant Revenue in Healthcare CRM and Contact Centre Systems Business (2019-2024) & (US$ Million) Table 97. Evariant Recent Developments Table 98. tuOtempO Company Details Table 99. tuOtempO Business Overview Table 100. tuOtempO Healthcare CRM and Contact Centre Systems Product Table 101. tuOtempO Revenue in Healthcare CRM and Contact Centre Systems Business (2019-2024) & (US$ Million) Table 102. tuOtempO Recent Developments Table 103. Five9 Cloud Contact Center Company Details Table 104. Five9 Cloud Contact Center Business Overview Table 105. Five9 Cloud Contact Center Healthcare CRM and Contact Centre Systems Product Table 106. Five9 Cloud Contact Center Revenue in Healthcare CRM and Contact Centre Systems Business (2019-2024) & (US$ Million) Table 107. Five9 Cloud Contact Center Recent Developments Table 108. Freshdesk Company Details Table 109. Freshdesk Business Overview Table 110. Freshdesk Healthcare CRM and Contact Centre Systems Product Table 111. Freshdesk Revenue in Healthcare CRM and Contact Centre Systems Business (2019-2024) & (US$ Million) Table 112. Freshdesk Recent Developments Table 113. Healthgrades Company Details Table 114. Healthgrades Business Overview Table 115. Healthgrades Healthcare CRM and Contact Centre Systems Product Table 116. Healthgrades Revenue in Healthcare CRM and Contact Centre Systems Business (2019-2024) & (US$ Million) Table 117. Healthgrades Recent Developments Table 118. MarketWare Systems Company Details Table 119. MarketWare Systems Business Overview Table 120. MarketWare Systems Healthcare CRM and Contact Centre Systems Product Table 121. MarketWare Systems Revenue in Healthcare CRM and Contact Centre Systems Business (2019-2024) & (US$ Million) Table 122. MarketWare Systems Recent Developments Table 123. Research Programs/Design for This Report Table 124. Key Data Information from Secondary Sources Table 125. Key Data Information from Primary Sources List of Figures Figure 1. Global Healthcare CRM and Contact Centre Systems Market Size Growth Rate by Type, 2019 VS 2023 VS 2030 (US$ Million) Figure 2. Global Healthcare CRM and Contact Centre Systems Market Share by Type: 2023 VS 2030 Figure 3. Contact with Original Organisation Features Figure 4. Contact with Referring Organisation Features Figure 5. Global Healthcare CRM and Contact Centre Systems Market Size Growth Rate by Application, 2019 VS 2023 VS 2030 (US$ Million) Figure 6. Global Healthcare CRM and Contact Centre Systems Market Share by Application: 2023 VS 2030 Figure 7. Hospital Case Studies Figure 8. Clinic Case Studies Figure 9. Healthcare CRM and Contact Centre Systems Report Years Considered Figure 10. Global Healthcare CRM and Contact Centre Systems Market Size (US$ Million), Year-over-Year: 2019-2030 Figure 11. Global Healthcare CRM and Contact Centre Systems Market Size, (US$ Million), 2019 VS 2023 VS 2030 Figure 12. Global Healthcare CRM and Contact Centre Systems Market Share by Region: 2023 VS 2030 Figure 13. Global Healthcare CRM and Contact Centre Systems Market Share by Players in 2023 Figure 14. Global Top Healthcare CRM and Contact Centre Systems Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Healthcare CRM and Contact Centre Systems as of 2023) Figure 15. The Top 10 and 5 Players Market Share by Healthcare CRM and Contact Centre Systems Revenue in 2023 Figure 16. North America Healthcare CRM and Contact Centre Systems Market Size YoY Growth (2019-2030) & (US$ Million) Figure 17. North America Healthcare CRM and Contact Centre Systems Market Share by Type (2019-2030) Figure 18. North America Healthcare CRM and Contact Centre Systems Market Share by Application (2019-2030) Figure 19. North America Healthcare CRM and Contact Centre Systems Market Share by Country (2019-2030) Figure 20. United States Healthcare CRM and Contact Centre Systems Market Size YoY Growth (2019-2030) & (US$ Million) Figure 21. Canada Healthcare CRM and Contact Centre Systems Market Size YoY Growth (2019-2030) & (US$ Million) Figure 22. Europe Healthcare CRM and Contact Centre Systems Market Size YoY (2019-2030) & (US$ Million) Figure 23. Europe Healthcare CRM and Contact Centre Systems Market Share by Type (2019-2030) Figure 24. Europe Healthcare CRM and Contact Centre Systems Market Share by Application (2019-2030) Figure 25. Europe Healthcare CRM and Contact Centre Systems Market Share by Country (2019-2030) Figure 26. Germany Healthcare CRM and Contact Centre Systems Market Size YoY Growth (2019-2030) & (US$ Million) Figure 27. France Healthcare CRM and Contact Centre Systems Market Size YoY Growth (2019-2030) & (US$ Million) Figure 28. U.K. Healthcare CRM and Contact Centre Systems Market Size YoY Growth (2019-2030) & (US$ Million) Figure 29. Italy Healthcare CRM and Contact Centre Systems Market Size YoY Growth (2019-2030) & (US$ Million) Figure 30. Russia Healthcare CRM and Contact Centre Systems Market Size YoY Growth (2019-2030) & (US$ Million) Figure 31. Nordic Countries Healthcare CRM and Contact Centre Systems Market Size YoY Growth (2019-2030) & (US$ Million) Figure 32. China Healthcare CRM and Contact Centre Systems Market Size YoY (2019-2030) & (US$ Million) Figure 33. China Healthcare CRM and Contact Centre Systems Market Share by Type (2019-2030) Figure 34. China Healthcare CRM and Contact Centre Systems Market Share by Application (2019-2030) Figure 35. Asia Healthcare CRM and Contact Centre Systems Market Size YoY (2019-2030) & (US$ Million) Figure 36. Asia Healthcare CRM and Contact Centre Systems Market Share by Type (2019-2030) Figure 37. Asia Healthcare CRM and Contact Centre Systems Market Share by Application (2019-2030) Figure 38. Asia Healthcare CRM and Contact Centre Systems Market Share by Region (2019-2030) Figure 39. Japan Healthcare CRM and Contact Centre Systems Market Size YoY Growth (2019-2030) & (US$ Million) Figure 40. South Korea Healthcare CRM and Contact Centre Systems Market Size YoY Growth (2019-2030) & (US$ Million) Figure 41. China Taiwan Healthcare CRM and Contact Centre Systems Market Size YoY Growth (2019-2030) & (US$ Million) Figure 42. Southeast Asia Healthcare CRM and Contact Centre Systems Market Size YoY Growth (2019-2030) & (US$ Million) Figure 43. India Healthcare CRM and Contact Centre Systems Market Size YoY Growth (2019-2030) & (US$ Million) Figure 44. Australia Healthcare CRM and Contact Centre Systems Market Size YoY Growth (2019-2030) & (US$ Million) Figure 45. Middle East, Africa, and Latin America Healthcare CRM and Contact Centre Systems Market Size YoY (2019-2030) & (US$ Million) Figure 46. Middle East, Africa, and Latin America Healthcare CRM and Contact Centre Systems Market Share by Type (2019-2030) Figure 47. Middle East, Africa, and Latin America Healthcare CRM and Contact Centre Systems Market Share by Application (2019-2030) Figure 48. Middle East, Africa, and Latin America Healthcare CRM and Contact Centre Systems Market Share by Country (2019-2030) Figure 49. Brazil Healthcare CRM and Contact Centre Systems Market Size YoY Growth (2019-2030) & (US$ Million) Figure 50. Mexico Healthcare CRM and Contact Centre Systems Market Size YoY Growth (2019-2030) & (US$ Million) Figure 51. Turkey Healthcare CRM and Contact Centre Systems Market Size YoY Growth (2019-2030) & (US$ Million) Figure 52. Saudi Arabia Healthcare CRM and Contact Centre Systems Market Size YoY Growth (2019-2030) & (US$ Million) Figure 53. Israel Healthcare CRM and Contact Centre Systems Market Size YoY Growth (2019-2030) & (US$ Million) Figure 54. GCC Countries Healthcare CRM and Contact Centre Systems Market Size YoY Growth (2019-2030) & (US$ Million) Figure 55. Oracle Revenue Growth Rate in Healthcare CRM and Contact Centre Systems Business (2019-2024) Figure 56. Salesforce Revenue Growth Rate in Healthcare CRM and Contact Centre Systems Business (2019-2024) Figure 57. Pipedrive Revenue Growth Rate in Healthcare CRM and Contact Centre Systems Business (2019-2024) Figure 58. Samanage Revenue Growth Rate in Healthcare CRM and Contact Centre Systems Business (2019-2024) Figure 59. TeamSupport Revenue Growth Rate in Healthcare CRM and Contact Centre Systems Business (2019-2024) Figure 60. HubSpot Revenue Growth Rate in Healthcare CRM and Contact Centre Systems Business (2019-2024) Figure 61. Evariant Revenue Growth Rate in Healthcare CRM and Contact Centre Systems Business (2019-2024) Figure 62. tuOtempO Revenue Growth Rate in Healthcare CRM and Contact Centre Systems Business (2019-2024) Figure 63. Five9 Cloud Contact Center Revenue Growth Rate in Healthcare CRM and Contact Centre Systems Business (2019-2024) Figure 64. Freshdesk Revenue Growth Rate in Healthcare CRM and Contact Centre Systems Business (2019-2024) Figure 65. Healthgrades Revenue Growth Rate in Healthcare CRM and Contact Centre Systems Business (2019-2024) Figure 66. MarketWare Systems Revenue Growth Rate in Healthcare CRM and Contact Centre Systems Business (2019-2024) Figure 67. Bottom-up and Top-down Approaches for This Report Figure 68. Data Triangulation Figure 69. Key Executives Interviewed
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